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Guppies.com Site Terms & Conditions

Information Collection and Use

Guppies.com is the sole owner of all information, graphics and pictures (together the “site content”) posted on this site unless otherwise agreed to in writing. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement but site content may be used in connection with the promotion of the site or the creation of new site features. Guppies.com collects information from website users at several different points on our website. Any and all Guppies.com registered user or customer contact information, including but not limited to e-mail addresses, phone numbers, or mailing addresses posted on the Guppies.com site, is only for use by persons or entities interested in buying the particular guppies, product or service offered on the site. Unless arranged through Guppies.com as an approved promotion, Guppies.com's registered users, its customers' contact information or other site content may not be used or provided by anyone in the sale, promotion or solicitation of their business, products or services other than through the site features of Guppies.com. Any violation of this policy shall be considered theft of Guppies.com's information and Guppies.com will cooperate in actions designed to collect damages from the user of stolen content whether the action is brought by the person or entity who originally posted the information on the Guppies.com site or by Guppies.com directly.

In order to use some of the services of this website, a user may first be required to complete various forms. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. Please note that the owner's email address and contact phone number may be displayed to our users. Please check the listings that result from filling out any form carefully to be certain you understand what is displayed and if privacy is desired and options for privacy are offered on the form please be sure you choose the correct options.

We request information from the user on our order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We suggest you use PayPal option to send or receive money where possible because of the built in safeguards it offers.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. We may, from time to time, use cookies on Guppies.com to enhance a site option if it presents the best way to offer a feature.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with other parties to provide specific site services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

This web site contains links to other sites. Please be aware that we at Guppies.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Guppies.com takes every precaution to protect our users' information. When users submit sensitive information via the website (such as a credit card number), that information is held private and not retained longer than required for the use it was intended. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. We also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in use. Only employees or persons authorized to work on the site through issuance of a pass code and who require the information to perform a specific job (for example, a programmer working on a site feature, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to webmaster@Guppies.com.

Newsletters and Special Offers
We may send all new members a welcoming email to verify password and username. Established members will occasionally receive our monthly newsletter and information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out options on forms you fill out.

Site and Service Updates
We may also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your phone number or zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support. User's can update their information by going to http://www.Guppies.com or by emailing webmaster@Guppies.com.

Users are given the opportunity to unsubscribe from our monthly newsletters and special offer email communications or they may send an email to webmaster@Guppies.com to have their email address removed from our database. Please note that by using our service and posting classified ads or listings in auctions, users will receive emails from parties interested in the fish, product or service that the user is advertising. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on a link from our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.